FAQs

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General

  • It’s simple! Once you’ve selected your template, proceed to checkout where you will be prompted to share your Squarespace email address. From there, we will transfer the site to you.

    (P.S. so be sure you use the right email address!)

    The rest is in your hands. Your template is completely customizable to your brand and aesthetic. But, don’t worry if you need a helping hand. You’ll have access to our Launch Insider to guide you. If you need extra assistance, each template comes with free 30 days of email support. Just send us a ticket here.

  • Create Mor’s Squarespace templates are carefully curated for new entrepreneurs. We understand that it’s scary to go all in with your money at the beginning while simultaneously wanting to put your best foot forward. These templates are designed to accommodate for all of that! It’s simple, yet still custom coded to feel unique!

  • With each template purchase, you will receive 20% off your first year Squarespace annual subscription and an additional 6 months trial*. You will also gain access to our Launch Insider that is full of tutorials and guides to help you to launch.

  • At checkout, you will be prompted to share your email address. Within 48 business hours, we will transfer the site to that email.

    (P.S. so be sure you use the right email address!)

    We do not currently offer installation options.

  • Nope! Each template is coded carefully so you don’t have to. If there is anything you need to know code wise, you can find that in your Launch Insider! If you have further questions about your code, we can help at an additional cost. Please contact us here to get an estimate.

  • You will need a Squarespace Business plan or higher for our templates.

    BTW you will get 20% off your Squarespace subscription if you upgrade to an annual plan. This is only applicable to new webites.

  • You will need Squarespace 7.1 and Fluid Engine for our templates.

Template License

  • In short: 1 template purchase = 1 website only.

    You are limited to one single-seat, non-transferable license with each template purchase. If you would like more than one website for yourself, your business, and or your client, you will need to purchase multiple templates.

    Click here to read our full terms and license.

  • No. With one purchase, you are limited to one website. If you would like to have another website, you will need to purchase another template (even if it’s the same one) to own another Template License.

  • Yes; however, we please ask you to respect our copyright and intellectual property.

    Under no circumstances may you claim or promote the website template as your own work. If you will be receiving compensation for your efforts, you must place a hyperlinked credit to Create Mor on the live site.

    Please make your clients aware of this prior to your purchase, as we do not offer any refunds.

  • Under no circumstances may you claim or promote the website template as your own work. We please ask you to respect our copyright and intellectual property.

    If you WILL BE receiving compensation for your efforts, you must place a hyperlinked credit to Create Mor on the live site.

    If you WILL NOT BE receiving compensation for your efforts, you may remove our site credit from your live site.

    Again, under no circumstances may you claim or promote the website template as your own work.

Support

  • Yes! We offer fee 30 day email support with any purchase of our templates. And of course, with any Squarespace account, you have access to all of Squarespace’s resources, guides, and customer support as well.

    Submit a ticket here with your questions!

  • Support includes anything related to the template such as how to customize certain blocks or sections, or how to edit elements.

    If you have code related issues, there will be an additional fee. Submit a ticket here to get an estimate.

    BTW you get 30 days of free support from your purchase!

  • We do not offer support in Squarespace advice/problems, software problems, hosting/domains/emails, design guidance, or IT problems.

  • After 30 days from your purchase, you are still able to submit a ticket here with your questions. There will be an additional fee, but don’t worry, we won’t charge you for simply asking. We will get you an estimate based o your needs because everyone’s needs are different!

    Before you reach out, be sure to check out Squarespace’s resources, guides, and customer support first.

Refunds & Cancellations

  • Due to the nature of digital products, we are unable to provide refunds, returns or exchanges for any payments made after the template transfer has been completed.

    We strongly advise reviewing the template demos and features, requirements and information prior to purchasing.

  • Due to the nature of digital products, we are unable to provide refunds, returns or exchanges for any payments made after the template transfer has been completed.

    We strongly advise reviewing the template demos and features, requirements and information prior to purchasing.

  • If you need to cancel an order, please let us know ASAP.

    Due to the nature of digital products, we are unable to cancel your order once the template has been transferred.

    If you have not received your template yet, we may offer a partial refund but are subject to say no or subtract a fee for any work that has been completed.